News & Updates

SSLv3 Disabled on Web Endpoints

To address the newly-discovered SSLv3 vulnerability (CVE 2014-3566, “POODLE”), we disabled SSLv3 on all web endpoints.

You can still use TLS for HTTPS-based services. If you have any problems, let us know.

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Typhoon Vongfong Alert

Our datacenter provider has taken the necessary precautions to prepare for the typhoon.

We do not anticipate any interruptions to our service.

We will update you should the status change.

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Now Available – Payment Details

Our accounts now support management of payment details.

This lets you customize payment methods — you can add/delete them at anytime.

We recommend adding an extra payment method (as a backup) to keep your account running if a card expires/declines.

If you have questions, please let us know.

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Now Available – Contact Schedules

Our alert contacts now support custom schedules.

This lets you control if an alert is sent to a contact based on the day of week/time of day.

By default, all contacts have an open schedule — alert on all days/at all times.

You can, however, set specific days (for example: to exclude weekends) and specific time ranges (for example: working hours).

If an event occurs and an individual contact’s schedule prevents an alert, the event is still logged in the account.

If you have questions, please let us know.

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Now Available – Monitor Sensitivity

Our monitors now support custom sensitivity levels.

This lets you control the number of checks that are used to “confirm” an outage.

For HTTP, HTTPS, DNS, IMAP, POP3, SMTP, TCP, UDP, or Transaction monitors, the levels are:

  • High: 2 checks
  • Medium: 3 checks
  • Low: 5 checks

For these monitors, an event is created if the past X checks (according to the sensitivity) indicate a new status (up or down).

Our platform learns the behavior of your site and creates an event for noteworthy anomalies.

To adjust your sensitivity, go to Monitors > (choose a monitor) > Edit.

If you have questions, please let us know.

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