News & Updates

Everything You Need to Know About Web Application Monitoring

In reality, monitoring a website is not too different from monitoring a web application. Both types of monitoring focus on the same set of metrics, including load time, response time, uptime, the geographic location of your users, and user trace routes.

Yet, a web application is inherently different than a basic website. A website is static, meaning users will see the same content every time they log on. A web application changes based on how users interact with the program. For instance, if you were looking for auto insurance online, a web application would use your personal information to find you the right policy.

Web applications tend to be more complex, with sophisticated algorithms and countless user features. Take a minute to learn about how web application monitoring differs from traditional website monitoring.

Tracking User Behavior in Real Time

Web application monitoring is all about the user’s experience. Every decision that they make determines how the application will respond. When monitoring a web application, it’s essential that your users can navigate the interface quickly and easily. Keep an eye on how long it takes your users to go from point A to B. If it takes several minutes for your users to get the results that they’re looking for, you can try streamlining your application by combining pages or by simplifying your interface.

Focusing on Individual Features

Web applications are made up of dozens of different individual features. Your app might include a login page, a checkout page, a search page, as well as countless other features that make your app unique. Every feature needs to work in perfect harmony with the rest of the application. If they don’t, your users could get stuck in a black hole, forced to wait for results before moving on to the next page. Successful web application monitoring is about making all of your features as efficient as possible.

Improving User Confidence

Rather than listing generic information, web applications offer specific services. This means users have higher expectations when it comes to finding the results they need. In order for your app to be successful, it needs to feel essential to your users. Any delay, bug, or technical interference can dramatically impede your users’ experience. Give your users a reason to keep coming back by making your app as reliable as possible.

Pingometer offers web application monitoring with all of the features you need to create an efficient browsing experience. Sign up today!

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What You Can Learn From Real User Monitoring

Real User Monitoring (RUM) is the backbone of any successful website monitoring strategy. RUM shows you exactly how your users are interacting with your website or web application. It gives you insight into how to improve your existing website based on what features are working, how long it takes your users to complete a task, and where your users spend their time. Make the most out of your website monitoring service and learn how to track your users in real time.

Where Your Users Are Located?

RUM tells you where your users are located across the globe. This information tells you a lot about their interests, their values, and how long it takes your users to access your site. It will take longer for users in other countries to load your website. If you have a large pool of international users, the speed of your website needs to be at the top of your list of priorities.

What Products/Features Are the Most Popular?

User trace routes show you exactly where your users are spending their time on your website. If certain pages are getting more traffic than others, you can focus on bolstering parts of your website that are the most successful. It doesn’t make sense to spend hours laboring over one aspect of your website if your users are interested in something else.

Is Your Interface Working For or Against You?

Take a look at what your users do when they first land on your website. Do they click on the menu tab, use the search bar, or do they just scroll down and leave? The answer to this question will tell you whether your interface is working the way it’s supposed to. If you want your users to complete a certain action and spend more time on your website, you need to create a simple, easy-to-use interface that will lead your users in a particular direction.

What’s Causing Your Users to Log Off?

At what point do your users log off? Maybe they’re waiting a little too long for a certain page to load or maybe they ran out of content? Whatever the reason, you can use this information to make your website more engaging. If your users are about to reach the drop-off point, throw in some new and exciting content to keep them interested in what’s happening on the page.

Use RUM to learn as much about your users as possible. A website monitoring service like Pingometer will help you manage your site with eyes wide open.

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How to Customize Your Website Monitoring Experience

All websites are different. Each one comes with its own set of features, users, and problems. As a website owner, you can customize your monitoring experience to meet the needs of your consumers. Most website monitoring services come with a range of customizable features that help you focus on issues that are most important to you. If you’re new to the website monitoring game, take a minute to learn about your options from the team at Pingometer.

Utilizing Smart Alerts

Monitoring a website is all about communication. You probably don’t have time to keep an eye on your website monitoring service at all times. Smart alerts were designed to keep you informed when something goes wrong with your site. If a problem occurs with one aspect of your site, you can send an alert to the team member that’s responsible for that particular feature. Smart alerts are sent via text message, email, instant message, or social media. You can stay in communication with your monitoring service on your terms with custom smart alerts.

Monitor Frequency

You can also choose how often your monitoring service checks in on your website. Pingometer and other monitoring services let you choose a monitoring frequency between one and 30 minutes. The more often the service checks in on your website, the more data you’ll receive about its performance. Most website owners will choose to monitor their sites every minute, but less involved websites will get along fine with a slower frequency.

Choosing the Right Plan

The most important decision you have to make when monitoring your website is choosing the right plan. Pingometer offers four different plan sizes. If you’re monitoring one website, a small plan might be the right choice for you. If you have multiple websites with multiple features or applications, investing in one of the larger plans is probably a good idea.

Customizing your website monitoring experience will help you keep a closer eye on your website’s performance. Take a look at Pingometer’s pricing options to find the right monitoring plan for your website.

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Website Performance as a Reflection of Your Business

In the digital age, the speed and overall availability of a website are paramount when determining the value of a company. As a business owner, it’s important to think about your website as an extension of your business. In some cases, a website is one of the only ways that companies are reaching out to consumers. Having a highly efficient, well-designed website will help you make a strong first impression to new consumers and potential investors alike. Thus, optimizing your website’s performance should be one of your top priorities. Learn how the performance of your website will either make or break your business.

Speed As Customer Service

The speed of your website says a lot about the integrity of your business. A fast website sends a message to your consumers that you value their time. Forcing a customer to wait an extra 30 seconds online is the equivalent of having a business that’s short staffed. Transactions can be lost, sales can plummet, and the consumer walks away with a feeling of disappointment. Having a fast website also shows you have the skills to design and manage a highly efficient browsing experience for your consumers.

Uptime Means Being There for Your Customers

Making sure that your website is online is absolutely essential when it comes to the success of your business. If your website goes offline, it’s as if your entire company has disappeared overnight. You need to make your company available to your consumers by minimizing downtime as much as possible with a website monitoring service. Constant outages give the impression that your company is unreliable. Give your customers a reason to invest in your business by monitoring your website’s performance.

Website Monitoring as an Investment for Your Business

If you’re thinking about ways to invest in the future of your company, website monitoring is one of the best ways to boost sales, instill confidence, and turn those one-time shoppers into loyal customers. Website monitoring will help you keep track of your site’s speed and uptime with minute-by-minute updates. As a small business, you can’t afford to ignore the performance of your website.

If you’re serious about making a brighter future for your company, you need to focus on how your customers are engaging with your business online. Sign up for website monitoring with Pingometer and give your website the attention it deserves.

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Too Little, Too Late: How to Proactively Monitor Your Website

Website monitoring is all about risk management. There’s always the possibility that something could go wrong with your website. As the owner of the site, it’s your job to do everything in your power to limit downtime and poor performance as much as possible. Here are some of the main strategies you can use to safeguard your website and your company from going dark.

Choose a Quality Website Monitoring Service

Signing up for a website monitoring service is one of the best moves you can make as a responsible website owner. But you need to do your homework when choosing a website monitoring service. Make sure that the company has a reliable customer support system. If something goes wrong with your monitoring service, you need to be able to reach someone at the company who can help you find a solution to the problem. Look for certain features, such as customizable monitor frequencies, smart alerts, and Real User Monitoring (RUM).

Set Up Smart Alerts

Smart alerts will help you stay in the know when it comes to the status of your website. You should be able to manage your setting so that you’ll be notified when the speed of your website slips or when a certain feature stops working. You can also send instant alerts to other members of your team when something goes wrong with a particular area of the site. Smart alerts will help you save time and avoid any confusion when communicating with the rest of your team. Every minute counts when something brings your website offline.

Monitor Your Site Frequently

Signing up for a website monitoring service is only a part of the solution. You need to be a responsible website owner and check in on the status of your site on a regular basis. Being proactive about your website’s performance means making the most out of your monitoring service. Log on at different times of the day to see how well your website is performing. There’s no such thing as monitoring your website too often.

Downtime might be unavoidable in certain situations, but you can limit the amount of time your website is offline by signing up for website monitoring. Pingometer offers a range of subscription options for all types of websites and businesses. Sign up today and learn how to proactively manage your website.

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