News & Updates

Free website uptime monitoring vs. paid monitoring

We’ve all heard, “the best things in life are free,” but when it comes to website uptime monitoring, what type of coverage is best for your company? A free service may work well for a personal blogger, but if you run several sites, have a high volume of sales, or have a digital reach to different parts of the world, you may want to invest in a service that offers more benefits and services for your needs.

Free website uptime monitoring

We are so sure that you’ll find our focus on performance driven uptime website monitoring to be an ally to your business, we invite you to try our services for free. Pingometer is easy to setup with no installation, and it’s simple to use. The free plan offers one monitor, choice of frequency check to your site from every one to 30 minutes, email support, and many more features to explore our services without making a single payment. This plan is generally best for those who operate a personal website or blog that’s not marketed in any way, doesn’t attempt to sale a product or service, and generally has low levels of web traffic.

Small plan

Get access to five monitors in three locations with email and phone support from the Pingometer team with the small account plan. You choose if you want Pingometer to monitor your site every 60 seconds or every half hour (or somewhere in between). Rest assured you get no false positives with Pingometer alerts. When we contact you with a downtime message, we have checked and reconfirmed the challenge before we contact your team. This package is likely best for those who run a small eCommerce business and have just one site to manage.

Most popular plan

Get 15 monitors and access to add five groups and contacts to be alerted by Pingometer if downtime is detected. With our recommended and most popular plan, you’ll also receive your choice of frequency checks as with all our plans, the 100% accuracy guarantee and email and phone support. With our most chosen plan, Pingometer also offers data matching, which allows us to perform more precise searches that produce more efficient results. Utilize this plan if your small to medium business is strongly focused on online sales with customers constantly reaching you through your site.

Large plan

Our data matching and SSL verification, also available with our medium and x-large plans, keeps your customers’ information secure and their payments safe when you join Pingometer with our large plan. Imagine 25 monitors in five locations tracking your website uptime. Pingometer will monitor your site as often as every minute and give you access to 10 groups and contacts for us to reach in the event we detect website downtime. If you need to monitor multiple websites or you have a large eCommerce based business, the large plan will likely work best for you.

X-Large plan

The X-Large Plan, as with all plans from Pingometer, allows you to customize the frequency of our checks, and has unlimited event storage. Take advantage of Pingometer’s direct phone and live chat support, 50 monitors in 10 locations and up to 25 users on one account. Add up to 25 groups and contacts for Pingometer’s team to get in touch with if a challenge is detected. Large corporations that need constant monitoring from different parts of the world, as their product reaches several different countries, should rely on this plan.

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User Experience is Not One Size Fits All

Using a website uptime monitoring company is not about being tech savvy or super computer literate. In fact, Pingometer’s platform offers many different options when it comes to monitoring your site and delivers simple, real time analytics on your site’s performance. So you don’t have to run to your IT department each time you log into your Pingometer account for an interpretation.

Uptime monitoring should be about your company’s website, how to improve potential problem areas, create a better experience for the end user, and, ultimately, to alert you in case of an outage. You should not be forced to take classes on how to read the information provided.

Getting the Facts Quickly

When you need to know what’s going on with your site, the Pingometer dashboard is an immediate way to review how many monitors are up, down or paused. This is your first go-to for a quick reference to potential problems. You can also use the dashboard to see average uptimes and speed metrics for all monitors.

Monitors Carry the Load

Pingometer monitors page is the essential tool of the entire platform. This page shows all monitors within your account, detailing the status, last event and speed of each. You can simply click to add or edit a monitor. This makes the interface simple to use for additions, running reports, making checks and monitoring events – like planned maintenance downtimes.

Because Pingometer knows the user experience is not a one size fits all businesses, we offer a number of monitors so you can choose what’s right for your company. Choose from HTTP, HTTPS, RUM, DNS, ICMP, IMAP, POP3, SMTP, TCP, UDP, API, and Transaction monitors. In addition, you can set the frequency for each monitor from one to 30 minutes – making each different if you prefer. Your monitoring system should be customizable to what works for your website, and this is just one way Pingometer meets that need.

Contact the Ones Who Can Help


Contacts set up through Pingometer receive specific alerts about challenges discovered on your website. Through the contacts tool, you can make sure only the members of your team who need to be alerted are actually contacted during the situation. You can setup emails for one contact, while another team member may prefer text message alerts. If you have one team working throughout the week and another crew that covers the weekends, you can customize your alert preferences by altering the schedules and configuring certain groups for certain times and days of the week.

Just because you find a certain tool or alert setting to be beneficial, a co-worker may not, so we can adjust the same platform to fit the needs of each team member. When downtime occurs, you want your team to be ready to step into action immediately to address the problem. A customizable experience within Pingometer will allow your team to feel more prepared when the situation arises.

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Integrations that matter: Slack, Twitter, PagerDuty and more

As you choose which website uptime monitoring service you want to use to protect your website and digital connection to customers, something else to consider is what integrations your service offers. Your monitoring service should not only warn you of potential dangers to your site or alert you when downtime occurs, but a quality monitoring company will help in making your life easier (at least the professional part).

Pingometer’s integrations are with top-notch digital sources – names you recognize and trust – that will mesh with Pingometer’s services as well as help streamline the way you handle digital tasks and challenges.

Cachet

One great thing about Cachet – it’s free! So, you may already be using it within your site. The second great thing about Cachet? Pingometer integrates well with the open source status page.

You can utilize Cachet, an alternative solution to using StatusPage.io and Status.io, for performance metrics for your site, end-user notifications, and schedule maintenance on your website ahead of time and after the work is complete the incident drops into the timeline for future.

PagerDuty

Harness the power of team communication with PagerDuty and quickly alert your entire team and customers about an outage so you can address the problem immediately. Here’s a step-by-step guide on how to initiate your integration with Pingometer and Pagerduty.

Slack

Organize your team’s communication into one simple application. Slack allows you to create different channels – maybe for an ongoing project, safety team, IT team – giving everyone access to all exchanged communication. You can also share files, and use Slack where you go with the platform’s mobile apps.

Slack’s goal is to make you more productive by reducing busy work of constantly checking emails and searching for lost files. Slack meshes with Pingometer so you can utilize group communication while accessing detailed reports from Pingometer.

StatusPage

StatusPage is recognized for its ability to give clients the ability to stay in constant communication with online customers. The platform allows you to deliver messages to your customers on why your website is experiencing downtime and when the site should return to normal.

Twitter

Is your company active on Twitter? Great news, so is Pingometer. We can integrate your social media outlet into our system. And allow you to send alerts through direct message during downtime.

Seconds count when you’re experiencing downtime. Pingometer will alert you when issues arise, and the availability to integrate other popular digital tools into your system will let you communicate constantly with your team and customers until the challenge is resolved.

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Now Available – API Monitor (Beta)

Our monitors now support synthetic API transactions.

This lets you define a series of steps which are performed, in sequence, to determine uptime.

You can issue GET, POST, PATCH, and DELETE requests with custom headers and data (where applicable) and then verify that the result contains or does not contain certain content.

You can create this new monitor under Monitors > Add New. Tell us what you think!

If you have questions, please let us know.

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Now Available – Maintenance Windows

We now have maintenance windows: temporary periods where checks will not occur for monitors.

This is useful if you don’t want to receive alerts or distort metrics during maintenance.

It supports specific days and times and is easy to setup, too.

You can set it up under Account > Extras > Manage (Maintenance Window).

If you have questions, please let us know.

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