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Why 99% Website Uptime Isn’t Good Enough

A 99 percent guarantee in life is generally considered a sure bet, right? In most instances, in fact, a 99 percent guarantee is nearly as good as it gets. Well, when it comes to website uptime monitoring service, don’t let the numbers fool you. A 99 percent guarantee from a web monitoring company is mediocre at best, and in today’s world of technology based purchases and ecommerce websites, that missing 1 percent can make a world of difference.

What does 99% really mean?

If you break down the numbers (before signing on the dotted line with a cheap web monitoring service), you’ll discover that 99 percent uptime actually translates into more than an hour and a half of downtime on average each week over the course of a year.

Here’s why: if your website is functioning properly 99 percent of the time, that means that for 3.65 days out of the year, your website is off the grid. That’s 1.68 hours a week on average of downtime. While downtime is inevitable, even if just for things like planned maintenance, 7.20 hours a month is in fact quite a lot. How would your business be affected if your website was down for 100.8 minutes every week?

What’s better than a 99% guarantee?

So if a 99 percent guarantee sounds like it should be nearly perfect, but simply won’t do the job when it comes to your website, how does it get any better? We’re glad you asked. You need a company that offers a 99.9 percent guarantee when it comes to your site’s uptime. You may be thinking, “Can .9 percent really make that big of a difference?” Again, we’re glad you asked. Here’s a breakdown of the numbers:

Moving from a 99 to a 99.9 percent uptime guarantee, you’re now only looking at 8.76 hours of downtime a year, as opposed to 3.65 days. As for that weekly average downtime, you move from 1.68 hours a week with a 99 percent guarantee to 10.1 minutes of downtime per week on average with the 99.9 percent guarantee.

Downtime can cost you a lot more than just money. Reputation, revenue, visitors and even SEO rankings are on the line when your site isn’t accessible. While we would encourage you to take that 99 percent guarantee when it comes to playing the lottery, it’s simply not enough when it comes to your company’s website. Check out how Pingometer provides the service you need to keep your site running more effectively.


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